Everything you need to know

Telvoip is a technology company that offers a platform that enables businesses to improve the manner in which they engage with their customers and to improve the productivity of their teams. This is by offering a unified platform that brings together all these functionalities.

Simple. Just create a free account. We will set up your account, so you can start growing your business.

Our contact center solution enables your business to decrease response time by up to 50%, increase customer engagement levels by up to 60%, and increase repeat business by up to 40%. Our Productivity tools foster team collaboration, enabling you to increase team productivity by up to 30%.

A contact centre platform is a comprehensive solution designed to manage customer interactions across various communication channels. It integrates methods such as phone, email, live chat, and social media to provide a unified customer service experience.

For a single user who would just like to stay organized, our solution is free. For more than one user, we charge just $0.5 per team member. The productivity platform is free when used together with our contact center solution.

An omnichannel contact centre unifies communication across channels like voice, email, chat, social, and SMS to deliver consistent customer service.

It improves efficiency by consolidating channels into one platform, reducing fragmented workflows and improving customer satisfaction.

Key metrics include call volume, average handling time, customer satisfaction rates, agent performance, and call outcomes to help optimize outbound strategies.

Use KPIs such as first contact resolution, response time, and customer satisfaction, supported by real-time reporting and analytics.

It connects your phone and messaging workflows to your CRM so calls, outcomes, and customer context stay in one system of record.

Teams see who is calling, what happened last time, and what is open on the account so service and sales stay aligned without copying data by hand.

Common examples include contacts, accounts, deals or cases, activity timelines, dispositions, and custom fields your admin maps between Telvoip and the CRM.

Agents resolve issues faster when tickets, notes, and call history live in the CRM profile they already use, reducing repeats and handoff friction.

For a single user who wants to stay organized, our solution is free. For teams, pricing scales per team member and can be bundled with the contact center solution.

Yes. You can start with a trial to evaluate workflows, onboarding, and reporting before moving to a paid plan.

Yes. Monthly plans are available, and annual billing can be arranged for teams that want predictable long-term costs.