How to Pay a Pending Invoice on Telvoip

To settle an outstanding invoice:

Open Billing from the admin panel, then navigate to Invoices & Payments

Locate and select a Pending invoice from the invoice list. For example:

Invoice Number: TLVP-00000
Date: 10 March 2026
Type: Minutes
Amount: KSh 14,964.00
Status: Pending

Once you have identified the invoice, click the "VIEW" button under the Actions column to expand the invoice details. From there, you can review the charges and proceed with payment to settle the outstanding balance.

Enter your phone number linked to M-Pesa where a payment request will be sent to your phone, requiring you to complete an approval request before confirmation. Once everything checks out, click “Pay”

After successful payment, the invoice status will automatically update from Pending to Settled.