Understanding Telvoip Invoices and Payments
Every chargeable activity within Telvoip generates an invoices that provides a detailed record of services purchased and payments due.
Every chargeable activity within Telvoip generates an invoices that provides a detailed record of services purchased and payments due.
Reference: Unique invoice number
Reference: Unique invoice number
Date: Date invoice was created
Date: Date invoice was created
Type: Service being billed
Type: Service being billed
Amount: Total amount due
Amount: Total amount due
Status: Current payment status
Status: Current payment status
Actions: Available invoice actions
Actions: Available invoice actions
To access invoices, navigate to Billing then scroll to Invoices & Payments.
To access invoices, navigate to Billing then scroll to Invoices & Payments.
Invoice Categories
Invoice Categories
You can also review invoices by category using the tabs at the top of the Invoices & Payments section. Available categories include:
You can also review invoices by category using the tabs at the top of the Invoices & Payments section. Available categories include:
All – Displays every invoice associated with your account.
All – Displays every invoice associated with your account.
Minutes – Shows invoices related to voice usage and call minutes.
Minutes – Shows invoices related to voice usage and call minutes.
DID – Displays invoices for Direct Inward Dialing (DID) numbers and related services.
DID – Displays invoices for Direct Inward Dialing (DID) numbers and related services.
AI Credits – Shows purchases and usage-related invoices for AI credits.
AI Credits – Shows purchases and usage-related invoices for AI credits.
Subscription – Displays recurring subscription and platform service invoices.
To help you locate specific invoices more quickly, you can use the available filters to sort invoices by payment status:
Settled – Successfully paid invoices.
Settled – Successfully paid invoices.
Pending – Invoices awaiting payment.
Pending – Invoices awaiting payment.
Failed – Payments that were unsuccessful or require attention.
You can also organize invoice records in either:
Ascending (ASC) order
Ascending (ASC) order
Descending (DESC) order
These filtering and sorting options make it easier to track payment history, monitor outstanding balances, and quickly identify invoices that require action.
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